IApp Commonly Asked Questions

Will my employer ever see the information I disclose on iApp?

No, iApp was developed so that the Semons Financial Group can assist your Employer in providing the benefits you want without ever having to handle paper applications and your Personal Health Information. The Semons Financial Group ensures that compliance to applicable privacy legislation will be maintained. The Semons Financial Group will only share your personal information with prospective insurers to obtain the best insurance rates possible.

If I don't complete the application can I return later to finish it?

Yes, iApp will save any information that you have entered. When you return to finish your application you can start at the place you left.

Will I have to repeat this process everytime my employer shops for benefits?

No, Not completely. With most individuals there is little change from year to year in their families health information. iApp will retain all your families personal information and you can simply review, change, delete or add any new information. This process will be far less time consuming than physically completing yearly paper applications.

How can I be sure my personal information won’t be accessed without my permission if it is stored on someone’s computer?

The Semons Financial Group has gone to great lengths to protect your personal information. All your information is encrypted as it travels over the internet to our secured servers and while it is stored in our protected data base, even our encryption codes have been encrypted. As long as you have changed your password to a custom code that only you would know, your information should be very safe.

What if I forget my password?

Simply call the Semons Financial Group and we will email your password directly to your email address and or mail it to your physical address listed in our system. Confirmation calls will be made every time a password request has been made to verify the authenticity of the caller.